Getting Started: Creating an Account
To process your orders, we need to set up an account for you. Having an account will allow you to:

You can create your account by clicking the links that we provide to you. Here's how:

Your email address and password provide access to your account. In order to protect the security of your account, we ask you to sign in each time you make a purchase at PCGAME.com.my.

If you forget your password, click the link on the sign-in or account pages. We'll ask for the original email address that you used to create your account and send you an email.

Reviewing Your Order Status
Check my order status now.

1. Click the link at the top right navigation bar of every page in our website. You'll be taken to the sign-in page.
2. Enter your email address and password and click the button.

Once you have signed in, you'll see your previous order list at the top and your order status. Each order listing shows:

To see the details of an order, click on the button.

If you have any other questions about the status of an order, please contact us by sending an e-mail.
Or, if you placed your order by phone with a Customer Service representative, call

+603-3326 2295
9 a.m. to 6 p.m., Monday to Friday
9 a.m. to 1 p.m., Saturday

Reviewing or Changing Your Email Address, Password

1. Click the link at the top right navigation bar every page in our website. Sign in to your account using the e-mail address and password currently associated with your account. If you're not signed in, you'll be prompted to do so.
2. Click the link under the My Account heading. If you change your e-mail address, all subscriptions and communications preferences will automatically be associated with your new e-mail address.
3. Once you have updated your profile, click button to save your changes or click button to cancel your changes.

1. To change the password associated with your account, sign in to your account using the e-mail address and password currently associated with your account.
2. Click the link under My Account heading.
3. Type in your current password, then type in your new password and password confirmation. Password confirmation must be the same with your new password.
4. Click the button to save your changes or click button to cancel your change.

Reviewing or Changing Your Address Book

If you want to add, edit or delete an address for future use, you've signed in using the e-mail address and password associated with your account. Click the link under the My Account heading.

1. Click the button to add an address. Please note that a maximum of 5 address book entries are allowed.
2. To set your new entry address as primary address, "tick" the checkbox beside the "set as primary address" otherwise do not "tick".
3. After completed your information, click the button to save or click the button to cancel.

1. Click the button on the right of the address you want to change. Please note that any changes you make will apply only to orders that you place in the future.
2. After completed changing your information, click the button to save your update or click the button to cancel.

1. Click the button on the right of the address you want to remove.
2. Make sure that the address are the one you want to remove, click button to delete or click to cancel.

PCGAME.com.my will send you a newsletter about our store news, new products, special offers, and other promotional announcements.

You can access your News directly through Your Account.

When logging in, remember to enter the e-mail address and password currently associated with your account. If you do not have a customer account, we'll ask you to create one first.

The product notification list allows you to stay up to date on products you find of interest.